Shipping Policy

We offer free shipping for all prepaid orders above INR 349. We also offer COD (cash on delivery) with an additional charge of INR 29.

Please consider the shipping rates shown at the time of check-out to be final.

 

Delivery TAT

All consignment ordered from caffiglo.com will be delivered within 2-7 business days from the ordered date.

For ordered which are not delivered within the time period specified above, feel free to reach out to our service team at help@caffiglo.com.

Customer should reach out to the service team within 24 hours if the consignment is showing delivered but not received by the customer. Caffiglo will take no responsibility for such ordered after 24 hours has passed.

Cancellation Policy

We understand that sometimes plans change. If you need to cancel your order, please follow these guidelines:

• Cancellation Window: If you wish to cancel your order, you can send us an email within 2 hours of placing the order at help@caffiglo.com
• Post Dispatch: Once an order is dispatched, it cannot be cancelled. If you decide to cancel your order after dispatch, you can refuse to accept the parcel at the time of delivery as no order will be returned once it is delivered. Please refer this for refund information on your cancelled order.